11.1 In relation to Products purchased, You will have 14 days to return the Product. The return period will expire 14 days from the day on which You receive the Products.
11.2 Products may only be returned if the box is unopened and security seals are intact. Due to the nature of are product for safety reasons we strictly no not accept returns if the box seals are broken or tampered.
11.3 If You wish to cancel an Order or return any Product, please contact Us direct through our FAQ page. Note we are unable to cancel orders once an order has been placed due the quick nature our orders are picked and dispatched.
11.4 If You have already received the Product that you wish to return, please package up the Product in the original packaging and send it back to us within 14 days of receipt of the Product. We recommend that you use a signed-for delivery service with proof of postage. We cannot be liable for the loss of or damage to any Products during transit back to us. Due to the nature of our product for safety reasons we strictly no not accept returns if the boxes seals are broken.
11.4 Please note that You will have to bear the direct cost of returning any Product.
11.5 To be eligible for a refund, any Products that You return must be unused and in the same condition that You received them with seals unbroken. The Products must also be returned in their original packaging.
11.6 We shall require a receipt or proof of purchase of a Product before any refund or exchange can be processed.